marble Terms and Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between the entity operating the marble casino platform ("marble", "we", "our") and any user of this site ("you", "member"). This agreement applies to the marblecasino.cam website and all its associated services.

By registering on marble, logging in, or using any part of this platform, you acknowledge that you have fully read, understood, and agreed to these Terms. If you do not agree with any term, please refrain from using this platform.

These Terms must be read together with our Privacy Policy and Responsible Gaming Guidelines, as these three documents together form the overall framework for using marble.

2.1 Age Requirement

To open an account on marble and participate in any casino or betting activity, the user must be 21 years of age or older. Use of this platform by minors is strictly prohibited.

marble may request a national identity card or other government-issued document for age verification at any time. Some account functions may be restricted until age verification is complete.

2.2 Geographic Requirement

This service is operated for users in Bangladesh. Users are solely responsible for complying with the laws applicable in their country. marble reserves the right to restrict access to users from certain areas due to applicable legal restrictions.

2.3 Other Restrictions

• Officers, employees of marble and their family members may not place bets on this platform.
• Any person who has previously been banned from marble for any reason may not open a new account.
• Individuals who have voluntarily self-excluded may not reactivate their account before the designated period has ended.

3.1 Registration Requirements

To create an account on marble, the user must provide accurate and complete information. Name, mobile number, and email address must be genuine and currently active. marble reserves the right to suspend or cancel any account registered with false information.

3.2 One Account Rule

Each individual may hold only one account on marble. If multiple accounts belonging to the same person are detected, all accounts will be closed and the associated balances may be forfeited.

3.3 Password and Security

It is your responsibility to keep your account login details confidential. Sharing your password with any third party is prohibited. If you suspect unauthorised access to your account, notify marble's support team immediately.

3.4 Updating Your Information

If any of your personal details change (such as your mobile number or email address), please inform marble's support team promptly to avoid any break in communication.

For any general account questions, visit our Frequently Asked Questions (FAQ) section, which provides detailed answers covering everything from the registration process to payments.

4.1 Deposit Terms

The minimum deposit amount on marble is ৳100. Accepted deposit methods are: bKash, Nagad, Rocket, and bank transfer (for example Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

All deposits must come from an account owned by the account holder. Deposits through third parties are prohibited. marble reserves the right to decline processing any deposit without verification.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawals are generally completed within 15 minutes to 2 hours. Withdrawal methods are the same as for deposits: bKash, Nagad, Rocket, and bank transfer.

• Your account's KYC verification must be completed before a withdrawal request can be made.
• The required wagering conditions must be met before withdrawing funds obtained from a bonus.
• Withdrawal requests are subject to marble's security verification process.

4.3 Currency and Balance

All transactions on marble are conducted in Bangladeshi Taka (৳). Account balances cannot go negative; no bet may use more funds than the available balance.

5.1 Welcome Bonus

marble's welcome bonus is a 100% match bonus on the first deposit, up to ৳5,000. The wagering requirement for this bonus is 25 times the bonus amount — meaning the bonus funds must be wagered 25 times before any winnings from the bonus can be withdrawn.

Example: Depositing ৳1,000 gives you a ৳1,000 bonus, making your balance ৳2,000. The wagering requirement before withdrawal is: ৳1,000 × 25 = ৳25,000.

5.2 Other Promotions

marble runs various promotional offers from time to time, including weekly marble rewards, marble slots festival, weekend deposit offer, marble birthday gift, and refer a friend to marble offer. Each promotion has its own wagering requirements and validity period.

5.3 General Bonus Terms

• A promotion may not be claimed more than once unless the specific offer states otherwise.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirements have been met.
• Attempting to claim bonuses using multiple accounts may result in account cancellation.
• marble reserves the right to modify or cancel any promotion.
• In bonus offers, marble never presents any amount as "free".

5.4 VIP Cashback

marble's VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. At each level, a portion of the weekly net loss is returned as cashback, ranging from a maximum of 0.2% for Bronze up to a maximum of 1.0% for Diamond.

6.1 Game Operation

All games offered on marble are operated by third-party software providers. Each game's outcome is determined by an RNG (Random Number Generator) or a live dealer, and marble does not interfere with these outcomes.

6.2 Technical Issues

If a game remains incomplete due to software or connection issues, marble will attempt to resolve the matter where applicable. However, marble is not liable for losses caused by internet disconnection.

6.3 Sports Betting

In sports betting, wagers are accepted based on the odds displayed by marble. If a match is cancelled or abandoned, the stake may be refunded — however, the rules of the specific market will apply.

6.4 Jackpots and Special Prizes

Before announcing a jackpot winner, marble verifies the game logs and records. If any discrepancy is found during verification, the prize may be withheld.

6.5 Prohibition of Unfair Methods

• Exploiting software bugs or vulnerabilities to gain an advantage is strictly prohibited.
• The use of any automated system, bot, or script is not permitted.
• If coordinated wagering for the purpose of bonus abuse is detected, the account may be suspended.

Every user is required to follow the code of conduct below while participating on marble:

• You must treat other members and support staff with respect.
• Using this platform for money laundering or any other financial crime is strictly prohibited.
• Fraudulent information or false identities may not be used.
• Offensive or threatening language in live chat is not permitted.
• Attempting any corrupt dealings with marble staff is prohibited.

Violations of these rules may result in marble issuing a warning, a temporary suspension, or permanently closing the account.

marble places the highest importance on protecting its users' personal information. Data collected during registration is used only for providing services, verifying identity, and ensuring security.

Our Privacy Policy explains in detail how your information is collected, stored, and used. marble keeps your information secure through SSL encryption and other security measures.

marble will never ask for your password or full payment details by email or chat. If you receive any such request, treat it as fraudulent and notify the support team immediately.

marble believes that gambling or betting should always be conducted responsibly and for entertainment purposes. This platform is for individuals aged 21 and above.

marble provides various tools that users can use to control their level of play — such as deposit limits, session time limits, and the option to self-exclude.

For detailed information and assistance on responsible conduct, please visit our Responsible Gaming Guidelines page.

10.1 Closure by marble

marble may close or suspend any account without notice in any of the following circumstances:

• Violation of any clause in these Terms.
• Evidence of fraudulent, dishonest, or unlawful activity.
• Operating multiple accounts.
• Providing a false identity or documents.
• Allowing a third party to use the account.

10.2 Closure by the User

Any member may request closure of their account at any time by contacting marble's support team. If there is any withdrawable balance at the time of closure, it will generally be returned to the user; however, any bonus funds for which conditions have not been met may be forfeited.

marble provides its services on an "as is" basis and endeavours to maintain reliable service within a reasonable time. However, marble will not be liable for the following:

• Issues or losses caused by third-party game providers.
• The user's internet disconnection or device problems.
• Financial losses caused by the user's own errors.
• Unforeseen technical interruptions or server maintenance.
• Losses resulting from the user's login details being disclosed to a third party.

This disclaimer applies to the fullest extent permitted by applicable law.

marble reserves the right to modify, amend, or update these Terms at any time. For significant changes, marble will endeavour to notify users by email or through the site.

Continued use of the site after any changes will be considered acceptance of the new Terms. It is therefore recommended that you visit this page regularly.

12.1 Applicable Law

In matters of interpreting and applying these Terms, the decision of marble's authority shall be considered final. In the event of any dispute with marble, both parties will first attempt to resolve it through dialogue.

12.2 Contact

If you have any questions or confusion about these terms, use marble's 24/7 live chat support or contact us by email: [email protected] — support is available in both Bengali and English.